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Navigating Gold-Vision

Menus and Icons

Lists

Searching

Favorites

 

 

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Menus and Icons

Menus

The Gold-Vision Main Menu bar is designed to create new items and view and navigate Gold-Vision.

 menubar

New Item

Create a new item, i.e. Account or Contact.

My Menu

Navigate different areas of your own Gold-Vision such as your Homepage, emails and calendar.

View Menu

Navigate different Gold-Vision items and produce filter and search lists.

Tools Menu

Navigate and search for universally stored items relating all Gold-Vision users such as emails, documents and notes.
Access to your Gold-Vision Administration Console (available for those with Administrator rights).

Favorites Menu

Navigate through a list of saved favorites for the individual user. Click on item name to open related record.
Click View All to view all Gold-Vision user favorites.

Recent Menu

Navigate through a list of Recent Favorites for the individual user: Click on item name to open related record

Help Menu

Click on Help to navigate:
Online Help
User Forum
Support Enquiry: Submit a support request from the Web Link to Gold-Vision support form.
Remote Assist: Link to Go To Assist, screen sharing software as directed by our Support Team
Gold-Vision Admins

 

Icons

Gold-Vision icons allow access to the item lists similar to the function of the 'View' menu.

Priority Links

The following links are designed to give easy access to:

- Alerts: your current Alerts created from a Note Reminder, an Activity Due Date Alert or an automated Alert
- To Do: Your list of all your current Activities where the start date has passed; your current Alerts and your Appointments for today.
- Calendar: Your Appointments and Activities with 'Include on Calendar' ticked
- Email: your emails for that day sent to or received from a Gold-Vision Contact

Homepage

Configure Your Homepage
 

When you log onto Gold-Vision for the first time you will be given a link to configure your Homepage. Click Configure Homepage Options or alternatively click My > Preferences

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To change/modify click Edit and you are given the option the modify many of the following areas: Default Currency, Date Format and Numeric Format. !

Please note the Use Word MailMerge option – if left blank will default to native mail merge, checked will use Word Mail Merge.

Click Save and then refresh your homepage.

Homepage Dashboard

Adding Dashboards to your Homepage

Dashboards created by other users can be added to your Homepage by clicking the + and selecting the Dashboard.

 

Lists

 

Gold-Vision Lists

Click view and select which information you would like to view in a list such as Accounts or Contacts.

List Menu Tabs

 

Item View Tabs:
All Items
Team Items: all items that are managed by your Team
My Items: you are the Account Manager or Owner
Favorite Items: items you have saved as a Favorite for this list area
View Tabs:
List View: shows the list with column heading
Report: create and view reports from the list
Calendar View: where there is a date field, such as Due Date, allows you to see and move items on a calendar
Item View: shows the individual items which can then be edited or added to
Map:View items in on a Map (see Google Mapping Add-on)
Search History: Quick link to previous searches
Refresh Icon: enables you to click and refresh the list view as needed
Action Tabs:

New: to create a New item from a List screen
Replace: bulk change all items in a list
Print
Favorite: to save this List query with a name to your Favorites for future use
Campaign: creating a Quick Campaign and/or Campaign Source
Route: Create a route between items (see Google Mapping Add-on)

Calendar View

The Calendar View option allows users to view Gold-Vision items that have been selected as part of a Gold-Vision List on a Calendar.

To use the Calendar View one of the list columns will need to be a date field e.g. updated date/due date. Click on the Calendar View icon (for example, from the Activities list).

 

Tool Bar

 

Infinite Scrolling
There is no paging system whilst in [month] Calendar view. When you scroll the list up and down it will automatically load data as required.


Drill-down

You can drill down into a particular day by double-clicking on the header of a day cell. Similarly, you can drill down into a particular week by double-clicking on the week number on the left hand side of the month view.

Highlight

Users can highlight (categorise) the calendar view by selecting an option from the Highlight drop down from the toolbar. When the user selects a highlight option the screen will refresh and the items on the calendar will be highlighted according to the selected option value.

 

Item Views

The Item View option converts a List View to display all items on that list as individual item records. Click on the Item View icon to achieve this.

 

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Map View

To use the Map view, ensure that you filter a list and include a Geo-coded column header, such as post code. Click the Map tab and you will be able to see your filtered Accounts or Contacts in a Map view.

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Clicking on a pin will highlight the Account in the legend. To open the Account record click the Account Icon.

Grouping and Sub-Grouping

Where there are more than approximately 100 items the location will be shown in groups and at the centre of this 'group' will include a number for the amount of Accounts/Contacts within this one area.

The information can be broken down further by sub-groups for example by Account Manager or by Industry; this allows more specific filtering.

Search History

Gold-Vision automatically stores and retains recent search histories so you can quickly return to a particular, filtered list.

Bulk Replace

If you have a list of records that need to be updated in a uniform way – for example, change Account Manager from one user to another user – then you can complete this function via using a list of items rather than having to update records individually.

Filter your list for the required functionality area and click the Bulk Replace icon.

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! Note: Bulk Replace is an option that is set up by your Gold-Vision Administrator for each user.

The field you wish to replace needs to be on the screen. See your Gold-Vision Administrator if the field is not on the screen and they will be able to add it for you.

Searching

 

Search Box

Select the item you would like to search for and enter the item description
OR:
When only part of the information is known you can enter *  followed by the search target. For example, select Accounts and enter "*bikes."
The result should be Accounts including “bike” in their name.

Search Item Name

You can also search in the column headers of any list in the same way.

Search Helpers

Search Helpers help users, especially those who are not familiar with ‘power searching’, to make use of the Gold-Vision filters that appear at the top of most lists.  For text-based searches the user is presented with options such as “starts with…” or “ends with..” and for numeric search options such as “greater than…” or “less than…”.


Where do I find the Search Helpers? They appear in the form of a small magnifier to the inside and to the right of most list filter fields. Click on the magnifier and select from the options how you would like the list to be filtered.


Can I still use ‘old style’ searching? Yes, the filter fields themselves behave exactly as they always have.  The Search Helpers are an addition.


For the “Any of these words” search does it matter how I separate them? You can either use a SPACE or a COMMA to separate the words, either works.

Text Search

Numeric Search

For example to search for Opportunities over £5000 click the Search helper on the Value column heading.

! Note: To clear all filtered fields simply double-click in any filtered/column header search.

Searching Emails, Attachments, Notes, Documents, Calls and Links

From the main Gold-Vision menu, click on Tools and select Search from the list.

You can search by subject, account, parent, date, and owner.


Option 2: from within an Account or Contact Record. This type of search is for items specifically related to that item or account. You can also search for Emails, Notes and Documents from within an individual Account or Contact record.

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You can also search for text held within the body of note or email. Check the Subject – Search body box and enter the text target within the summary column header.

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Filtering/Searching Lists

List Columns

The arrows at the top of each column heading provide the option to sort the item in either ascending or descending order.


Changing List Views


You can change the List view by using the dropdowns to select different column headings that you would like to view on your list. Select required column heading from one or more dropdown menus.

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Using Text to Find a Specific Record

Type a word/value into one or more of the fields and enter to display filtered results. For example: Type in Fred - All “Freds” are displayed
Using the wild card * or %
* or % allows items to be searched when only part of the information is known.
Example: Type in - *Bloggs or %Bloggs –> list of Bloggs including Fred Bloggs
Or: Type in - f*Bloggs –> reduced list of Bloggs including Fred Bloggs

Date Field Filters

If you have set a field that could be date specified such as an estimated close date for an Opportunity then you can also filter this data by entering date parameters by clicking the calendar icon on the right-hand side of this field.

Month to Date (rolling) - this option is designed to return items for the selected date field, that have a date in any month from the first of the month to the current date in the month. This data is returned for all months in this year and last year – i.e. if today is the 19th February 2016 this would return matching items for any dates from 1st to 19th of any month in 2015 and 2016.

Year to Date (Rolling) this option will show any matching items from January 1st to today's date for the last 10 years.


Note: Both are primarily designed for Dashboard reporting setup and output rather than standard searching.

List Statistics Tool

The List Statistics Tool allows a user to quickly generate numeric statistics from almost any list. They are most useful for quickly totaling numeric columns or discovering the spread of records within a list by a drop down value (for example ‘Owner’).


To use the List Statistics Tool click the “sum” icon that appears to the right of numeric and drop-down type filter fields. Depending on the type of data present you will either be displayed numeric statistics or a question regarding which data to display.

 

Power Searching

Power searching allows users to filter lists with a range of searches such as:


ANDSearch

Example: filtering Accounts with Industry set to Manufacturing AND in United Kingdom. Here you could filter using two different column headers.

ORSearch

Example: filtering Accounts with Industry set to Manufacturing Or Retail. To achieve this you would use the 'pipe' symbol: |. For example, Manufacturing|Retail.

EXCEPT Search

Example: All Opportunities EXCEPT those with the Source field set to Partner Referral. To achieve this you would use the ! symbol. For example, !Partner referral.

BLANK FIELD

Example: All contacts where there is no email address. For example, search for [null]

NOT BLANK FIELDS

Example: All contacts where there is an email address. For example, use ' _' in the search

EXCLUSION/ BLANK FIELDS (dropdowns)

Example: Exclude all Accounts in Aviation BUT DO NOT EXCLUDE those not set. For example to exclude an industry but include those not set eg !aviation|[null].

EXACT MATCH

Example: search for the region 'South' only and not 'South West' or 'South East.' To achieve this you would use " " or =. For example, "south"

EXCLUSION

Example - filtering out of all Accounts in London and Birmingham. For example, !London = excluding London. &&!Birmingham = and also excluding (&&!) Birmingham.

COMPLEX SEARCHES

Example: s[ht] – returns any results where the data in the column begins ‘sh’ or ‘st’

NUMERIC SEARCHES

> greater than
>= greater than or equal to
< less than
< = less than or equal to

Example: Opportunity Value example: enter >=5000 && <=50000 in one column

Favorites

Gold-Vision Favorites allow quick access to a list or an item within Gold-Vision. You probably have a list of items that you view on a regular basis. You can save this list as a Gold-Vision Favorite which means that the next time you need to view the items it is just a one-click action.

 

 

Creating a Favorite List

Filter a Gold-Vision list using the dropdown options to filter your list as required and then save your new Favorite.

 

You will then be able to retrieve the list from your Favorites area:

Pin your Favorite List to a Dashboard

Sharing and Viewing Favorites

Favorites can be be personal or you can choose to share them with your team team or make them entirely public favorites.

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Tick the 'Public' Box to make the Favorite public.

To delete a Favorite click the delete